From the global bestselling author of The Power of Habit'This is not just a riveting read about how to understand others better. It's also a revealing look at how to be understood.' -ADAM GRANT #1 New York Times bestselling author of Think Again and Hidden Potential___________________________________________________________Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders. How do they do it?In this groundbreaking new book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art - and the science - of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart. He reveals the conversational questions and gambits that bring...

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