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This book contains a selection of the best papers from WEBIST 2009 (the 5th Int- national Conference on Web Information Systems and Technologies), held in Lisbon, Portugal, in 2009, organized by the Institute for Systems and Technologies of Inf- mation, Control and Communication (INSTICC), in collaboration with ACM SIGMIS and co-sponsored by the Workflow Management Coalition (WFMC). The purpose of the WEBIST series of conferences is to bring together researchers, engineers and practitioners interested in the technological advances and business applications of Web-based information systems. The conference has four main tracks, covering different aspects of Web information systems, including Internet Techn- ogy, Web Interfaces and Applications, Society, e-Communities, e-Business and e-Government. WEBIST 2009 received 203 paper submissions from 47 countries on all con- nents. A double-blind review process was enforced, with the help of more than 150 experts from the International ProgramCommittee; each of them specialized in one of the main conference topic areas. After reviewing, 28 papers were selected to be published and presented as full papers and 44 additional papers,…

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